Research

The thinking behind the platform.

Agentrify takes its name from agentrification: the progressive takeover of activity by agents inside a role, a firm or an industry, and the shifts in value that follow. The term was coined by Dr. Elias Kairos Chen.

Roles

Some narrow, some expand

When agents take routine cases, people are left with supervision and exceptions, or direct several agents at once.

Firms

The cost base shifts

Coordination layers thin, spans widen, and spending moves from people towards technology, data and assurance.

Industries

Value moves

Towards those who own data, relationships and trust; away from advantages built on the cost of routine skilled work.

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